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CONCIERGE CALL CENTRE

Take Advantage of our Conversion Expertise

The FCA Digital Concierge service offers a complementary service to follow-up on your leads. Leads coming in through the FCA Digital program are routed to a Concierge staff that would contact those lead consumers on your behalf.

This service allows experienced and knowledgeable call centre agents to attempt to get the consumer interested in setting up an appointment, which is very beneficial to dealers that may not have a BDC for lead follow-up or with other resource constraints.

The Concierge Service is offered free to FCA dealers within the FCA Digital Dealer Program.




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